Вакансия: System Engineer IT Service Desk в Калуга

Необходимые навыки

• > MS Office
• > Английский язык

Требования

Relevant educational qualifications (e.g. Degree in Computer Science). Optional: trainings for Microsoft (MCP level) and Cisco (CCNA Discovery).

Обязанности

1st and 2nd level support at Kaluga plant. Standard Applications (Office365). Joiner / Mover / Leaver. Software provisioning (SCCM...

Описание

Responsibilities:

• 1st and 2nd level support at Kaluga plant
• Standard Applications (Office365)
• Joiner / Mover / Leaver
• Software provisioning (SCCM execution)
• Software packaging requests
• Client hardware (desktop, laptop, tablet, barcode scanner) & peripherals (printer, scanner, copier, fax) installation, maintenance & provisioning
• Hardware order process
• VoiP telephony and cordless
• Network support (LAN)
• Monitoring (Nagios)
• Mobile devices (Smartphones)
• IT Introduction & training
• Team member of local projects
• Local contact for Platform Services

• Relevant educational qualifications (e.g. Degree in Computer Science)
• Optional: trainings for Microsoft (MCP level) and Cisco (CCNA Discovery)
• ICT service operations
• basic ITIL knowledge
• Broad technical skills hardware, OS & software (Microsoft, mobile devices)
• Basic technical skills Server OS, network, storage (SAN, NAS)
• Basic application architecture know-how
• Good analytical abilities
• Independent, but with team skills for dealing with IS specialists and key users
• Open and communicative, likes dealing with people (telephone)
• English language level is upper-intermediate (written and oral)

• Dynamic work environment
• Opportunities for professional growth